Frequently Asked Questions (FAQ)

  • Tutor

  • How to sign up?
  • To sign up as a Tutor, open "Tutor Registration" page, provide valid information, read, understand and accept terms and conditions and then press register button. Remember the fields marked * are compulsory. Once you have successfully registered you have to verify your email account by clicking the emailed link.

  • When will I be in search results?
  • When you have verified your email adress, login as a tutor by providing your account credentials.
    Complete your profile in three steps;

    1. Add your Qualifications
    2. Upload scanned copy of your educational documents and CNIC
    3. Add your Professional information and experience details
    Once you complete all of the above steps, we will verify your provided information, after that you will be eligable to be in search results.

  • What if I donot provide educational documents?
  • You must provide educational documents to be activated, without providing educational documents you cannot get any tuition from our academy.

  • What is search priority criteria?
  • Search criteria is simple; tutors having more tutor points will be on top of search results.

  • How can I get on top of search results?
  • A tutor can be on top of the results by teaching more quality tuitions and by helping more students in the forum. The achieved tutor points combines establish a tutor's position in search results.

  • How can I be included in top tutors?
  • Top tutors are either premium members or tutors having extraordinary performance during a month.

  • How can I become premium member?
  • A tutor can become a premium member by paying the advance subscription fee. Subscription fee is a fixed amount paid in advance , the fee will be returned as adjustment to the academy's commission.

  • What is the advantage of premium members?
  • Academy will ensure that premium members get at least one tuition in the month of subscription. If academy is unable to provide one tuition in that month, subscription continues for the next month as well.

  • What is the maximum number of tuitions per month?
  • There is no limit on number of tuitions per month, you can avail as many tuitions as you can manage, as long as you abide by the terms of use.

  • What are the service charges for tutors?
  • Building a tutor profile on our portal is completely free of charge. We also donot charge any fee for verifying your details and your educational documents. However, we ask for a one-time %age of agreed upon tuition fees as administration charges. This fee enables us to continue providing our users with a personalized seamless experience through our portal.

  • How will be the commission collected?
  • According to our terms of use, first month's fee will be collected by the academy, tutors will be given their share according to our terms of use.

  • What are tutor points?
  • A tutor is awarded tutor points based upon his performance and his attitude towards helping students. These points in turn define a tutors level.

    A student can award his teacher upto 50 points as feedback review. If someone finds an answer given by a tutor helpful, he can award him 5 points by liking his answer.

     

  • What is Tutor Level?
  • Tutor level is the degree of professionalsim for a tutor,A tutor may have one of the three defined levels, depending upon his reputation amongst other members.

    1. Beginner
    2. Intermediate
    3. Professional

    The professionalism of a tutor is judged on the basis of tutor points, i.e. Beginner = less than 500 Tutor Points, Intermediate = Between 500 and 1000 Tutor Points and Professional = greater than 1000 Tutor Points.

  • How to edit my information?
  • You can edit your personal information and professional information by logging in to your tutor panel.

  • How do I change my password?
  • Login to your account, open "change password" from left panel, enter your new password.

  • Can I teach online?
  • If it is agreed upon as a mode of teaching between you and the student, then why not!. You can use any available internet tool for this purpose e.g., Zoom, Skype, Microsoft Teams and Google meet. It is both your and student's responsibility to have an appropriate internet connection available to make this work.

 

  • Student

  • How do I sign up?
  • To sign up as a Student, open "Student Registration" page, provide valid information, read, understand and accept terms and conditions and then press register button. Remember the fields marked * are compulsory. Once you have successfully registered you have to verify your email account by clicking the emailed link.

  • How can I search a tutor of my requirements?
  • Click Search Tutors link and just enter the subject, education level and city and find a list of relevant tutor profiles .

  • How can I hire a tutor?
  • Once you have chosen a tutor that suits your requirements, click on "Hire This Tutor" button. Select the subject you want to read and send the hiring request. Leave rest upon us, we will check availablity of your selected tutor. If everything works for all, we will connect you both .

  • What are the service charges for Students/Parents?
  • We charge absolutely nothing from the parents/students. However, we take a 'one-off' small amount of commission from our tutors. This helps us in running our platform and to compensate our team for their hardwork they put into providing a personalised service for you.

  • How Can I ask a question?
  • Just go to the Forum and select the subject and topic then state your question.

  • How do reviews work?
  • How do I change my password?